Sunday, December 30, 2007

How Teleconferencing Equipment Can Make Effective Conference Calls

The basics of teleconferencing equipment

Today's teleconferencing equipment looks like little alien spaceships that you place on top of the conference table. In fact, to be quite frank, they are quite sharp looking units with an appearance of "importance." They come equipped with up to date microphones and speakers. The majority of them have a three sided shape to them to better distribute the incoming and outgoing conversation. The different quality is noticeable in the speakers, the microphones, and the price of the unit. As an add-on feature, these units also have the option of a wireless microphone so that it is now feasible to walk on around the room and still be part of the conference.

The sound quality is a very important issue when dealing with different units. Here's why, there is something called "half duplex." What that means is that when ever the microphone is activated the speaker will automatically shut off. All this allows for is a one-sided conversation that ends up being choppy at best. Let's say that you are having a conference regarding the new marketing strategy for your company. If anybody in the room makes a sound such as dropping a pen or even sneezing, the speaker will shut off and you will not hear what the other end is saying. You only hear bits and pieces like a poor quality child's toy. Most of today's tabletop teleconferencing units come as a standard full-duplex. But it does not hurt to be sure about that. With full duplex, it allows for a more natural face to face flow of conversation. Most units also come with built-in technology that prevents echoes with in the equipment.

Although you think that the compatibility is common sense when it comes to just an analogue built in wall jack. 80% of the time, that is the case. The other 20% you will get units that have digital technology that does not come with that feature, but only as an add-on. You have to buy an adapter to plug into the regular phone lines. After you purchase the equipment, please do not overestimate testing the performance. Do this by having two or more people on either end of the conference call and have them share a natural conversation. Make sure each party speaks at the same time to simulate a live in person business meeting.

Pricing for some small office units would range anywhere from $400-$600. For little more power and reach ability, you're looking at about $1000. For the fully automated high end top-of-the-line unit, expect to pay anywhere from $2000 plus adapters for the digital jack to the analog jack are anywhere from $100-$200.

These units are perfect for two-way communication between two groups of people. They're also great for two-way communication between managers, directors, and higher ups to their subordinates. Unlike Web conferencing, you will not be able to share files or do online presentations. However, anything that you could talk about face-to-face in a conference room or over a cup of coffee, can be accomplished through teleconferencing equipment.

Jason is the owner of Effective Conference Calls, the website that makes conferencing a sinch

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Thursday, December 27, 2007

The Conference Call

Conference calls are not a new thing, I can still remember that conference calls were held fifteen or maybe twenty years ago, but the main difference then was that this was something special, that an event has occurred that required a conference call, just the way you learned of an upcoming conference call would make you nervous.

Today things have changed significantly as conference calls are used on everyday basis not only by businesses and company managers but also by the general public and individual people. The reason that conference calls have become so wide spread is that it has become more available for people to communicate this way, conference calls rates are down and the public pays less for them, this makes conference calls a very powerful tool to use in business and marketing.

The main power of the conference call is to bring a detailed presentation of a service or even a product to a potential costumer, this is usually a situation where one company offers its services to another company, a demonstration can be synchronized with a conference call in a way that the people who are in the call will get the information and answers immediately from the people who are directly responsible for the actions they are viewing.

The conference call is particularly efficient when it comes to online services or internet services, since this is a computer based service you can have all the people involved in front of a computer screen and upload a certain program that is tailor made for that costumer needs, once the program is running you can walk the listeners through the complete process of the software and involve other experts on your part to further explain the benefits of the product.

The great advantage of the conference call is that unlike the usual "cold call" you will be able to form a relationship with a few of the people working for the other company, you can try and locate a person that you will find more cooperation with within that group and you could also control the way you make your sales by having a few of your manager on the line to make sure that the presentation is done according to the general plan that you had.

The development of the conference calls has also created a large product market, special conference phone products and companies that give full support for conference calling can be found on the market and they supply companies as well as individuals with all the services needed to conduct conference calls on a regular basis, this has led to the increase of non business related conference calls.

The latest way to use conference calls is to form social connections, for meeting other people and having the opportunity of an open discussion, this is a simple way of using this advanced idea in order to expand a phone call into a large meeting room in which people can wonder around and meet new and exciting people by phone.

John Furnem is a dot com veteran, specializing in human resources and work psychology he has written articles about stress management and business themes. John currently writes Conference Calls tips and advice articles.

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Tuesday, December 25, 2007

Flat Rate Conference Call Service Options

It is simply amazing that only not too long ago we were watching science-fiction films like Star Trek and watching them use all their neat little electronic devices with all the bells and whistles. Well fast-forward to the present times, a lot of that technology is now available to almost anyone. This article will be able to provide you with good common sense to compare pricing plans.

There are generally three types of pricing in the conference calling world. There is flat rate pricing, flat rate per minute pricing, and per minute pricing. Basic flat rate pricing is exactly what it says it is. You pay a monthly subscription fee, and you get the conferencing capabilities that you signed up for. Flat rate per minute pricing is where you pay a flat rate for each minute you are using the conferencing service regardless of how many people are joined in with you. Next, per minute pricing involves a regular per minute charge for each person that is involved on the call. In other words, if the charges $.15 per minute, and three people are on the call, the charge would be $.45 per minute(three minutes times $.15 equals $.45).

Most of your better conferencing services will offer a wide range of pricing options so that they can best suit their customers needs. For basic service you can expect to pay $.12 to $.14 per minute per person for the call. However, this is generally speaking the lower end of the options spectrum. It will offer fewer features and more restrictions such as the inability to make reservations and sometimes Billy restrictions. However, if you upgrade a slight bit higher to $.14-$.17 per minute you can expect to regain those privileges. It is always a good idea to look for hitting fees, but those are not as common with her minute pricing.

It is best to first determine your needs such as how many people are going to be attending the conference call? How often are you be using the conferencing service? What type of features will you be needing? Are you going to be needing any additional equipment? By first determining your needs, and setting a budget, it is much easier to find a conferencing service that can handle your requirements.

Jason is the owner of Effective Conference Calls, the website that makes conferencing a sinch.

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Friday, December 21, 2007

The Benefits Of Conference Calling for Businesses

Whether your business is large or small, conference calling is a solution that you have likely used at some time or another for its time saving and relationship building advantages. While you may just think of a call with multiple participants when you hear the word conference call, there are actually quite a few different conference calling solutions available to you. It??s up to you to select the option that best meets your needs.

Among these, the primary types of conference calls are:

- Audio conference calling - Video conference calling - Web conference calling

From these primary types of conference call, there is also the possibility to mix and match among them to customize your solution.

Audio conferencing solutions are the oldest among the main three. These can include three phone lines bridged together to create complex outsourced services. It can also mean the lower cost solution of a two-party call, where a speaker phone is utilized in order to let everyone around a table participate in the call with the party on the other end.

This is the type of conference call in which the most people have participated. They can be very effective despite their limitations. This limitation is the same as with any other telephone. For one thing, it means that you can only hear what the person is trying to say, but not actually see it. Also, if anyone is too far from the microphone, or the phone isn??t of very good quality, or even if a person doesn??t speak up enough, then it makes communication difficult. Furthermore, if the phone call is long distance, then at least one of the parties will need to pay the long distance bill ?C unless an 800, 877, 888, or other toll free number is available.

With video conferencing, you can use a hosted solution to give that added level of professionalism and convenience. Though phone lines, multiple parties are bridged, providing both image and audio. It is the next best thing to actually having the other party in the room. Video conferencing does, however, require you and the other party to have specialized systems and support. These can be very challenging to set up and to use. However, when you compare the costs and lost productivity of video conferencing with that of actual travel, you will find that this is a very cost effective solution.

Web conferencing work their very best when using computer desktop applications that are the same on both ends. They are fantastic options for showing products such as software to customers, or to share spreadsheets and other applications among the different parties involved in the conference call.

Selecting from among these many conference call solutions will hopefully help you to provide the best communication solution with the party with whom you are communicating. In many situations, an audio conference call will do just fine, but when added demonstrations or a visual element is needed, then you can upgrade to video or web conferencing.

It is important to remember that no matter which conference call solution you select, you are choosing it in order to meet your business objectives and those of your company. It??s best to choose the option that meets your needs instead of going with the solution that provides you with more than what you need. It will only be wasteful in the long run if you do otherwise.

Richard Cussons is a prolific and diverse writer. You will find out more about how a conference call can help you business at Conference Calling Online.

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Wednesday, December 19, 2007

How Conference Calls Save You Money and Time

Conference calls have become the new way to have conversations with more than one person at a time when needed. Conference calls pricing, however, can range from a small amount for three-way calling to a large amount for adding in phone lines that can be connected to each other for conference calls.

Many businesses require conference calls to make sure that things are running smoothly, while some people would simply like them so they can talk to their loved ones at the same time. Certain companies now contain conference call plans in their standard offers.

The top three affordable conference calls companies in conference call plans today are TeleCHOICE, Global Conference and conference bridges. These three companies offer competitive prices for people who need to add the ability to add a conference call to their current plans.

Typically, phone companies offer three-way calling with a connection fee of seventy-five cents to connect the third person to the initial conversation. While this doesn't sound that expensive, if either of the parties you call are long distance, this can add quite a bit to your bill.

TeleCHOICE offers affordable conference calls for six cents a minute, twenty-four hours a day, seven days a week. This can greatly lessen the costs of adding another person to your conversations, and adds the fun of being able to talk about things together in a group. Global Conference and conference bridges offer the ease of conference calling with a promise that your contract with them is not a binding one and you will be able to cancel your plan at any time.

Instead of having to call one person to talk, then another, and another, using a conference call will help cut down on the amount of time that you're on the telephone. Using a conference call will also cost less in the end, especially if the people you want to call are all long distance or internationally located.

If you have loved ones overseas due to the military or a job and you have family who are local that would like to speak with them as well, a conference call can make everything easier. You or your loved one can make the initial call and then you can connect everyone else via a conference call. It will make things more time and cost efficient in the end.


Mark Kessler - his website Conference Calls 411 provides a comprehensive resource for conference calling and web conferencing solutions from audio, web, phone, online meetings, teleconference & teleconferencing services. Conference calls links provided

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Monday, December 17, 2007

Conference Calling ? Saving Time And Money

The Internet has brought all of us a variety of great benefits. It has become a new form of media that rivals television. Advertising on the Internet is now a must for business owners who want to run successful advertising campaigns.

The opportunities for doing business with people all over the world in ways no one thought was possible is one of the greatest benefits. It brings people closer together. The Internet allows us to connect to people in other countries as if they were our next door neighbors.

In this article, I am going to help you explore the many ways in which we are able to connect to other people on the web and how that interconnectivity can be used to help your business save time and money.

Early communication on the web was mostly by email. People sent emails back and forth with people around the world. Then along came the chatrooms where people could chat in real-time. The instant messengers also came along to offer real-time chat and millions of people began chatting to each other daily across the world.

However, instant messengers, chatrooms, and email are not exactly the communications solutions business owners needed. Conference calling over the Internet provides that solution like nothing else can.

Conference calling is a very broad term though. It is used to describe a variety of services that all qualify as conference calling, but not all are equal. There are a lot of different options and choices to make when choosing conference calling for your business.

This can save your company a fortune in travel and accommodations for meetings that can be held online instead of the more expensive method of traveling to destinations and holding meetings in person. Also time is a huge factor. Your need for a meeting may be urgent. You may have no time to make travel arrangements to hold that meeting. Conference call meetings can be set up on the fly.

There are monthly services that range from connecting a few people several times per month for as low as $30 per month, to medium range services that connect more people for $80 to $100 per month, to services that connect a lot of people for regular meetings for $150 per month and above.

It all depends on your needs. The best conference call services offer a variety of plans to help you choose the one that is right for your business. Some have live operators to facilitate calls. Some guarantee your sound quality, some don?t.

Some conference calling plans include the ability to schedule regular meetings each week or each month, where it automatically calls all of the participants at the right time to join them into the meeting.

Many companies hold daily staff meetings by conference call. If your business has many locations across the country or worldwide, then you need to consider how much time and money conference calling can save your company.

Do not just consider price as the deciding factor for choosing a conference calling service. Remember how much conference calling is saving you and your company. I am not saying you must get the most expensive service out there, but you need to consider all of the options the different services have to offer.

For instance, a live operator to connect the calls can save you a lot of time and hassle. If there are problems connecting or with the audio or video feed, there is someone that can fix the problem without you having to cancel an important meeting.

Audio and video quality are huge items to consider. The better your audio and/or video feed will be the difference between a successful meeting or a miserable one.

The ability to set up a conference call meeting on the fly is another important option to consider. It is very convenient to be able to call a meeting wheneve3r you think one is needed VS using a conference calling service that only allows you a set schedule you give them each month.

The bottom line is this; Decide what your needs are. Decide which meetings can be held online VS being there in person. Once you establish your needs, then shop around and look at the various options that are available from conference call providers, before you make your decision.

For more information about conference calling and conference calling services visit http://www.ccallinfo.com , a site dedicated to providing the best conference calling information as well as conference call pricing and company information.

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Friday, December 14, 2007

Benefits Of Conference Call Services To Today's Businesses

Teleconference is the live exchange of information among persons and machines remote from one another but linked by a telecommunications system.

The telecommunications systems now a days support the teleconferences by providing audio, video, and data services by one or more means, such as telephone, telegraph, teletype, radio, and television. Conference call services

It was not so long ago when business people used travel far and wide to have half hour meeting with associates, colleagues or customers. The advances in technology has brought not only businesses but also ordinary users the benefits time saving. It is just easy to speak to one person over the telephone as with tens of people. In other words, the conference calling or just teleconferencing has made the world a truely smaller place.

It wasn't until nineties when video and audio conferencing came on the scene. However, video conferencing required expensive equipment and line services to operate. Audio conferencing was also pricey as most companies offering the service were the carriers who could charge a lot for their elite service.

In the late nineties audio conferencing companies began to emerge, making it more affordable for the small to medium sized business to take advantage of audio conferencing. However, many business owners still felt hampered by this type of communication. While audio conferencing did eliminate the need for excessive travel expenses, improved the sound quality of a multiple person conference and created a way that remote workers could stay in touch, there was still a missing link. That missing link was the ability to share documents or better yet, perform a live presentation with multiple conference participants.

Thus a new trend was born called "web collaboration". This is usually performed combining a minimum of audio conferencing and web conferencing. By using this tool conference participants not only have a means of hearing all members of the conference but sharing in data applications at the same time. The other item that can be incorporated by many services is video conferencing along with the other two media (audio and data). This new business tool has been driven by a market where businesses are increasing their global presence plus entering into more business partnering and sub-contracting relationships. The other factor making web collaboration a reality is that bandwidth requirements are not as excessive as they were several years ago. Many audio/web conference users simply need a minimum 56K connection and a phone line to effectively use the collaborative conferencing services. If a video conference is desired there is no longer a need to set up special dedicated lines or purchase expensive monitor equipment. The users need a simple, inexpensive PC camera.

There are many similarities to a worker's day that cross vertical markets. Day to day business functions of most office workers combine inter-personal communication (research, creating and absorbing information obtained) and personal interaction with other professionals (communications, collaboration, decision making). With the use of multi-media conferencing services allows those two types of functions to merge together. Using the various tools a worker can perform research and absorb information presented via video or web placement of documents while at the same time communicate and collaborate on action items and ultimately resolutions to projects. This collaboration assists in quick decision making, many times affecting the outcome of a project.

In order to ensure that the technology is implemented properly, the choice of a service must best match not only a business's current needs but also provide flexibility to grow into the different types of services offered. Not to mention test the service for user-friendliness. If the service is not easy to use or flexible in its scheduling and media choices, then any hope for productivity gain is a mute point. A service should be chosen that combines audio, web and video services in one session, but also flexible enough that the business can elect to use only one of the media if desired and not be charged for the other options during that specific call. For instance, a business may not always need the web tool for a meeting where audio only would be sufficient. The log-in should provide quick access to all features, allowing a user to join via web or telephone interface. The service should also be flexible in its scheduling opportunities. Look for a service that allows users to call in and achieve space on an as needed basis. This will help with emergency meeting productivity allowing those crucial decisions to have the collaboration needed while at the same time maximizing the turn around of that needed action.

Another benefit to using an off-site conferencing center for conducting audio conference call is the ability to archive meetings. Many times key committee or project members cannot be present. Instead of those participants simply getting a type written synopsis of the meeting in the minutes, they can listen in real-time to the entire meeting and view the presented material on the web at the same time. In 2003 44% of survey respondents stated that they planned on increasing their participation in web conferencing by 100% in the first 6 months. Other companies that had already made this a standard business practice were experiencing one month ROI from reduced travel, increased productivity and quicker decision making ability.

Many business managers and owners do not see how the company they are serving can benefit from this type of service. Listed below are several examples of how companies have found success with this application: § Example 1: A Boston executive had a team of employees in New York. Before utilizing a conferencing service he was traveling to New York from Boston once a week. Now that the team is able to meet every week via the audio/web/video conference they have reduced that meeting to once a month. This eliminated approximately $2,000.00 per month. § A nationwide PR firm uses the technology to collaborate with their own in-house teams, but also to conduct client progress meetings during a marketing campaign. This allows them to have "face to face" contact with the client but eliminate the travel cost FOR THE CLIENT. The meetings are still productive because they can share files real-time. Each participant sees the product slick, new logo, or other applicable material and again decisions are made on the spot. They no longer have to wait for e-mail passes and yay's or nay's on an action item. § A business consulting firm uses this type of service to conduct mini seminars with prospective and current clients. These seminars are recorded for future viewing to allow those that miss out an opportunity to connect and learn at their own schedule.

In short, business managers and owners need to be thinking outside of the box to attract, maintain and better serve their customers. Today, web conferencing is emerging as a feature-rich, cost-effective tool for many business applications. Each business should assess its' business practices to determine if multi-media conferencing can be used to increase productivity and make a positive impact on customer service and ultimately the bottom line in the current fiscal year.

Dan Sherman publishes website that specialises in conference calling (http://www.intrinsicexpert.com). The free informational website specialises in teleconferencing, web-teleconferencing and other types of distance meetings. To learn more, visit http://www.intrinsicexpert.com.

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Wednesday, December 12, 2007

Conference Calling - Saving Time and Money

The Internet has brought all of us a variety of great benefits. It has become a new form of media that rivals television. Advertising on the Internet is now a must for business owners who want to run successful advertising campaigns.

The opportunities for doing business with people all over the world in ways no one thought was possible is one of the greatest benefits. It brings people closer together. The Internet allows us to connect to people in other countries as if they were our next door neighbors.

In this article, I am going to help you explore the many ways in which we are able to connect to other people on the web and how that interconnectivity can be used to help your business save time and money.

Early communication on the web was mostly by email. People sent emails back and forth with people around the world. Then along came the chatrooms where people could chat in real-time. The instant messengers also came along to offer real-time chat and millions of people began chatting to each other daily across the world.

However, instant messengers, chatrooms, and email are not exactly the communications solutions business owners needed. Conference calling over the Internet provides that solution like nothing else can.

Conference calling is a very broad term though. It is used to describe a variety of services that all qualify as conference calling, but not all are equal. There are a lot of different options and choices to make when choosing conference calling for your business.

This can save your company a fortune in travel and accommodations for meetings that can be held online instead of the more expensive method of traveling to destinations and holding meetings in person. Also time is a huge factor. Your need for a meeting may be urgent. You may have no time to make travel arrangements to hold that meeting. Conference call meetings can be set up on the fly.

There are monthly services that range from connecting a few people several times per month for as low as $30 per month, to medium range services that connect more people for $80 to $100 per month, to services that connect a lot of people for regular meetings for $150 per month and above.

It all depends on your needs. The best conference call services offer a variety of plans to help you choose the one that is right for your business. Some have live operators to facilitate calls. Some guarantee your sound quality, some don't.

Some conference calling plans include the ability to schedule regular meetings each week or each month, where it automatically calls all of the participants at the right time to join them into the meeting.

Many companies hold daily staff meetings by conference call. If your business has many locations across the country or worldwide, then you need to consider how much time and money conference calling can save your company.

Do not just consider price as the deciding factor for choosing a conference calling service. Remember how much conference calling is saving you and your company. I am not saying you must get the most expensive service out there, but you need to consider all of the options the different services have to offer.

For instance, a live operator to connect the calls can save you a lot of time and hassle. If there are problems connecting or with the audio or video feed, there is someone that can fix the problem without you having to cancel an important meeting.

Audio and video quality are huge items to consider. The better your audio and/or video feed will be the difference between a successful meeting or a miserable one.

The ability to set up a conference call meeting on the fly is another important option to consider. It is very convenient to be able to call a meeting wheneve3r you think one is needed VS using a conference calling service that only allows you a set schedule you give them each month.

The bottom line is this; Decide what your needs are. Decide which meetings can be held online VS being there in person. Once you establish your needs, then shop around and look at the various options that are available from conference call providers, before you make your decision.

For more information about conference calling and conference calling services visit http://www.ccallinfo.com , a site dedicated to providing the best conference calling information as well as conference call pricing and company information.

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Sunday, December 9, 2007

Conference Calling - Meeting The Needs Of The Modern Business

These days it seems business is becoming more and more complex and globalized. We are doing business with people everywhere in the US and in many instances, people in other countries. Due to the wide use of the Internet, the words "foreign country" doesn't even seem to apply anymore.

The Internet has brought us all closer together in one aspect, but how does that affect investor relations, sales pitches, meetings, and group sessions? A lot of people now work closer with their computers than they do with co-workers and because of the Internet, many companies have people working for them from different parts of the world who have never even met each other.

Never before has conference calling been a more popular solution to the communication needs of companies and individuals all over the world. Conference calls are becoming increasingly popular as a method of bringing people together for meetings and discussions.

In this article, I will do my best to explain the advantages of conference calling for your business communication needs. Whether you are talking about meetings with investors, conference calls with your employees, making your sales presentation to groups, or simply needing several people in on the same discussion, conference calling is the most useful tool there is.

Chat rooms and message boards just don't cut it. Message boards are impersonal, not real-time, and tend to get filled with useless information that isn't directly related to your topic. Chat rooms are just that, chatty. You type in messages in real-time so it is better than a message board, but it again lacks the personal touches and insights conference calling provides.

Voice inflection, as many of you know is a great way to tell how someone feels about what you are saying. Simple typed messages do not give you that same advantage. When we hear our counterparts speak, we can tell how enthusiastic, positive, negative, or apathetic they are about what you say.

Conference calling is relational, while message boards and chat rooms are merely informational. That is the great difference in those options. You don't make sales through information alone. You make sales by creating relationships.

You don't encourage or motivate your employees or partners through information alone, you do it by creating relationships. You don't instill confidence to your investors through providing just information, you do it by letting them hear how enthusiastic and positive you are about your proposal.

Only conference calling can provide the relationship solution when working with people who are too far away to physically attend meetings.

A simple search on your favorite search engine or just following the links in the footer of this article can provide you with many options for your specific conference calling needs.

What are some of the things that separate good conference calling services and bad ones? That is the question I get asked the most when discussing this topic. Here are some of the features you should look for;

High sound quality; The last thing you want to do is try to hold an important meeting through static, interrupted service, and low quality sound. The sound quality of your conference calls is far more important than the price or other features. If they cannot hear you speak clearly and you cannot hear them clearly, what is the use of a conference call at all?

Operators: While an operator assisted call is not necessary, having someone from your conference call service provider greeting each person as they are connected is a valuable service. They can tell the participants what to expect better than your own staff can, since they are familiar with the conference call software and service. In addition to that, the operator can and should monitor the entire call to make sure the sound quality maintains a high level of clarity. They will know what to do to fix it if a problem arises.

Recordings and Copies: If your conference call provider has the ability to record and provide playback of your conference call sessions, then you will want to take advantage of that feature. Some conference call providers can even provide it to you on CD afterwards. This is enormously helpful for you to be able to review your conference call sessions later. It may also serve as a record of agreements made during the conference call session.

Price: Last, but certainly not least, you have to consider price. You may be able to choose a conference call provider that gives you all of the features I mentioned above and more, or you may be on a tight budget and have to settle for less service. Whichever conference call service you use, do not sacrifice sound quality for price. That is the one feature you cannot afford to do without, no matter what the cost.

I hope this article on conference calling has been helpful to you. It was my goal to share with you what features I consider the most helpful to me in my business meetings.

For more information about conference calling and conference calling services visit http://www.ccallinfo.com , a site dedicated to providing the best conference calling information as well as conference call pricing and company information

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Conference Calling ? Meeting The Needs Of The Modern Business

These days it seems business is becoming more and more complex and globalized. We are doing business with people everywhere in the US and in many instances, people in other countries. Due to the wide use of the Internet, the words ?foreign country? doesn?t even seem to apply anymore.

The Internet has brought us all closer together in one aspect, but how does that affect investor relations, sales pitches, meetings, and group sessions? A lot of people now work closer with their computers than they do with co-workers and because of the Internet, many companies have people working for them from different parts of the world who have never even met each other.

Never before has conference calling been a more popular solution to the communication needs of companies and individuals all over the world. Conference calls are becoming increasingly popular as a method of bringing people together for meetings and discussions.

In this article, I will do my best to explain the advantages of conference calling for your business communication needs. Whether you are talking about meetings with investors, conference calls with your employees, making your sales presentation to groups, or simply needing several people in on the same discussion, conference calling is the most useful tool there is.

Chat rooms and message boards just don?t cut it. Message boards are impersonal, not real-time, and tend to get filled with useless information that isn?t directly related to your topic. Chat rooms are just that, chatty. You type in messages in real-time so it is better than a message board, but it again lacks the personal touches and insights conference calling provides.

Voice inflection, as many of you know is a great way to tell how someone feels about what you are saying. Simple typed messages do not give you that same advantage. When we hear our counterparts speak, we can tell how enthusiastic, positive, negative, or apathetic they are about what you say.

Conference calling is relational, while message boards and chat rooms are merely informational. That is the great difference in those options. You don?t make sales through information alone. You make sales by creating relationships.

You don?t encourage or motivate your employees or partners through information alone, you do it by creating relationships. You don?t instill confidence to your investors through providing just information, you do it by letting them hear how enthusiastic and positive you are about your proposal.

Only conference calling can provide the relationship solution when working with people who are too far away to physically attend meetings.

A simple search on your favorite search engine or just following the links in the footer of this article can provide you with many options for your specific conference calling needs.

What are some of the things that separate good conference calling services and bad ones? That is the question I get asked the most when discussing this topic. Here are some of the features you should look for;

High sound quality; The last thing you want to do is try to hold an important meeting through static, interrupted service, and low quality sound. The sound quality of your conference calls is far more important than the price or other features. If they cannot hear you speak clearly and you cannot hear them clearly, what is the use of a conference call at all?

Operators: While an operator assisted call is not necessary, having someone from your conference call service provider greeting each person as they are connected is a valuable service. They can tell the participants what to expect better than your own staff can, since they are familiar with the conference call software and service. In addition to that, the operator can and should monitor the entire call to make sure the sound quality maintains a high level of clarity. They will know what to do to fix it if a problem arises.

Recordings and Copies: If your conference call provider has the ability to record and provide playback of your conference call sessions, then you will want to take advantage of that feature. Some conference call providers can even provide it to you on CD afterwards. This is enormously helpful for you to be able to review your conference call sessions later. It may also serve as a record of agreements made during the conference call session.

Price: Last, but certainly not least, you have to consider price. You may be able to choose a conference call provider that gives you all of the features I mentioned above and more, or you may be on a tight budget and have to settle for less service. Whichever conference call service you use, do not sacrifice sound quality for price. That is the one feature you cannot afford to do without, no matter what the cost.

I hope this article on conference calling has been helpful to you. It was my goal to share with you what features I consider the most helpful to me in my business meetings.
For more information about conference calling and conference calling services visit http://www.ccallinfo.com , a site dedicated to providing the best conference calling information as well as conference call pricing and company information.

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Thursday, December 6, 2007

Free Trial Conference Calls - Try Before Buying

There are many consumer products that we are allowed to try out before purchasing. We test drive cars, we try on clothing and footwear, and we can even taste small samples of food at the grocery store. So why not do the same for conference calling solutions?

Fortunately, most conference call services provide a free trial for their services. Many others provide demos. However, there's really no substitute for using a service as you would in an actual business setting.

One thing to be aware of is that many of the free trial conference calls require that you provide your credit card information when signing up for the free trial. They will not charge your card during the free conference call trial period. However, you then will need to cancel your subscription before the trial period expires or your card will be charged for the next billing cycle of the conference call service. This usually isn't a problem provided you remember to cancel the service if you don't wish to become a long-term subscriber.

Once subscribed to the free trial conference call service, you should take advantage of the opportunity. Put the conference calling service through its paces. Spend some time on the vendor's Website learning about the features of the service. Then recruit some participants from your organization to help evaluate the service by taking part in a conference call.

It helps to have a checklist of the features you want to test out. If the service allows you to share applications over the Web, then make sure that the participants are set up for this. Make note of how intuitive the user interface and instructions for using the service are.

Also observe how responsive the data stream is, especially if using video as part of the conferencing service. Of course a great deal depends on the bandwidth of your connection to the Internet, but the load on the conferencing service's servers will also influence responsiveness. Time of day and demand will also impact throughput.

In order to keep things manageable you should probably take on one free trial conference call evaluation at a time. It may prove helpful to setup several conference call sessions with each service to get used to the service and try out all of its features. Of course, if after the first session you realize that the service just won't work for you, then by all means, cancel your free trial and move on to the next free trial conference call evaluation.

As more businesses look to increase opportunities for collaboration with employees and partners and to better connect with prospects and customers, they will be turning to conferencing solutions. It pays to make the investment in time and effort to evaluate potential conferencing solutions. The service provider offers the free trial conference call, but it's up to you to take advantage of it.Richard R. Rojas covers the telecommunications industy and writes about bsuiness conference calls technology trends and services.

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Monday, December 3, 2007

How To Use Integrated Audio Conference Calling To Enhance Your Video and Web Conference Meetings

There are two technologies that are making a revolution in intra-organizational communications: They are telephone conferencing and web conferencing. Using either web or telephone conferencing, companies and non-profit organizations are now able to hold many more meetings than ever before. The newest web conferencing systems incorporate both online and telephone conferencing and this will surely speed up the growth of virtual conferencing.

Most online conferencing systems allow participants to see one another using web cams and monitors, and to speak and hear one another via Voice over Internet Protocol (VOiP) using a headset or a microphone and speakers.

But what happens if one of the would-be participants does not have the right kind of headset or microphone? And what happens if one of the would-be participants does not have a high speed Internet connection or is away from his/her computer? In previous conferencing set-ups, the person who didn?t have the right equipment might miss the audio or even the whole conference entirely.

This particular problem has now been overcome by integrating telephone conferencing along with web conferencing. For example, if participants do not have the right kind of headset or microphone, in addition to everyone being able to watch the conference online, a teleconference can be used that will allow all participants to hear and talk to each other via standard telephone connections. With some systems, the call-in number and security code for the conference call are even posted within the video/web conference meeting room.

Similarly, when a company holds a combined telephone and web conference, an employee or staff member can take part in the audio portion using the telephone conference connection even if they are away from their computer or away from a broadband Internet connection.

The combined service will make it easier for companies that are already accustomed to telephone conference calling but have not yet made the jump to online web conferencing.

Online web conferencing adds many more features to a normal telephone conference call such as Powerpoint presentations, instant polling and surveys, application sharing and real time notepads for online brainstorming, but some organizations may be holding back from going to web conferencing due to the possibility of leaving behind some of their participants. The new combined teleconferencing and web conferencing systems solve this particular problem and will probably help to accelerate the already rapid growth of web conferencing around the world.
Dan Richmond is Co-founder of MegaMeeting.com. MegaMeeting provides Web & Video Conferencing services for individuals & businesses. For more information, please visit www.MegaMeeting.com. or call 818.783.4311.

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Sunday, December 2, 2007

The Amazing Applications of Web Conference Calls


Conferencing in its very basic form might be two people talking over the phone while browsing through a web site and making comments about the content.

Web conferencing started initially as an audio conferencing calls and it is still largely Used today mainly for presentation calls where the host is guiding a group of listeners, illustrating to them some concepts and from time to time answers questions or asking for comments.

This call can be recorded and later on either distributed to a larger group of potential customers or be put on a web site where other customers can download the audio file to their computer and listen to the whole thing at their convenient time.

With the introduction of the broadband, conferencing emerged into live Video conferencing where participants can actually see each other in addition to be able to hearing each other.

Then it developed into multi layering of information where conferencing participants can talk, see and even share and exchange presentations as well as drawing and sketch a concept on a tablet board (it's called Whiteboard) while making comments on it.

In Addition web conferencing can conduct poles and votes among the participants same as they would during a board meetings.

This technology is a real alternative to face-to-face meetings. This level of conferencing is not without problems, it must be meticulously planed ahead of time, positioning the web cams at appropriate well lighted spots, same for the microphones, the participants must exhibit high self discipline and concentration.

It can be implemented locally as well as internationally by medium to large companies. A well planed and coordinated web conference call can save a bundle of time, money and hassle.

One field where this conferencing application really revolutionized the whole process is the engineering and architectural planning. This has became part of e-construction methodology.

The planner is transferring his drawings CAD files to the next level or levels like the electrical engineer or the air-conditioner planner, they can all design and add their drawings over the original raster background (that is because it works in layers).

Then they can coordinate a web conference call and discuss potential conflicts and problems in their separate planning to the general construction plan, this can boost and speed up the whole planning and design processes and help meet deadlines on time.

Another application can be Coach hiring managers on corporate process, screen candidates and avoid the significant costs associated with flying unsuitable candidates out for interviews.

Training sessions with selected employees around the globe is another time and money big saver. This e-Teacher technology is going to have a tremendous impact in the future on the education system as a whole from high school to the universities.

Amit Laufer is a writer and Internet Marketer. MBA - International Trade & Finance. Bsc. Computers and Information Systems.

Owner Editor of: Web Conference Call

 http://www.web-conference-call.com

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