Sunday, March 30, 2008

Conference Call Tips That Will Have You Hosting Like a Pro

If you're new to the wild and wonderful world of conferencing, you might want to continue reading. We've put together a list of hot conferencing tips that will show you how to make a conference call the easiest work-related task you've completed since the time you took that cute sales rep to a "meeting" at that new bar across town.

Be On Time - Or Else

When sending out email notifications regarding your conference, ask that your participants show up at least five minutes before your conference is scheduled to start. This way, you can give them last minute instructions on how to use the conference call systems.

Yeah, You Too

I shouldn't have to tell you that you need to be on the phone at least five minutes before your participants, to ensure that you know how to use the conference call system before they ask.

The Mute Key is Your Friend

Make sure to let everyone know that when they are not speaking, they should be muting. Muting your phone will cut down on external noise if you are going with the traditional phone conference method. Plus, if you're hosting a lunch hour meeting, there won't be any unattractive chewing noises to try and speak over.

Make Sure You're Plugged In

This advice may sound kind of obvious, but you might be surprised. If your car coasted to a stop on the highway and wouldn't start again, would you immediately replace the engine or would you check the gas gauge? Before your conference goes into full swing, check all of your cables, plugs, and widgets are plugged in tight and in full working order.

Keep It Short and Sweet

If you rattle on about anything for more than one hour, you're likely to lose at least half of your attendees to the mysterious after-lunch fatigue that affects so many business professionals. Keep things brief and on target, but remember, if you machine-gun speak like an auctioneer, you'll lose just as many participants.

This Call May Be Recorded...

If you're using calling conference services or web phone conferencing, many of these services now offer a recording option. This comes in handy when your meeting minute-taker calls in sick. You can play back the conference, transcribe notes, and pass out or mail copies to all of the individuals that attended, reminding them of the points you covered in the meeting. Or wait until the minute-taker comes back and make them do it. Armed with the right knowledge, conference call hosting can be a walk in the park. Just remember not to blabber too much, record your call for posterity, be on time, and feel free to mute.

Huzaili Aris is the webmaster of http://www.conferencecall101.com. Starting a conference call is not as complex as some people think. It is the easiest way to save you time and money for your business. Visit our site for more information

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Monday, March 10, 2008

How to Best Use Conference Calls

Sometimes when we hear the words conference call, we think of just a three way conversation between family members or just a few business associates. But now conference calls are being used much more than they were many years ago.Gone is the apprehension which was felt when learning of a forthcoming conference call. It is now a routine occurence.

Modern electronic advances have now made conference calls much easier to place not only by just acquaintances or business directors but also by the general public. The reason for the upsurge in conference calls is that it has become much cheaper than it used to be many years ago and conference calls have turned out to be very easy to access.Conference calls are now a recognized and poweful engine for sales and marketing efforts and campaigns.

One of the most effective use of conference calls is on the occasion when a complex product requiring the acquisition of new information is needed to be imparted to multiple people scattered in many areas. When this happens questions can be directed to the lead people and answered immediately. Conference calls are conducted in real time and thus detailed demonstrations and explanations can be resolved immediately.

Conference calls are now substantially enhanced by the use of the internet and on line systems. Basically conference calls are computer driven therefore a custom made program can be downloaded to all the participants and each once can view the details of the presentations on his or her screen. The software used in this type of conference calls allows voice communications between all participants thus clarifying difficult concepts.

When a conference calls is made as a sales call it is much more effective than the old fashioned impromptu visit to a potential client. With a conference call the presenter can instantly see who in the company he or she is targeted shows interest in the product and who is hostile. This is a tremendous advantage when the time comes to close the sale since thanks to the conference call most the ground work has been done.In additon if the presenter of the product has his or her own managers on the line as well, it can be determined which one has the most rapport with the client to be and which ones best follow the guide lines eastablished by the lead person.

One of the fall-out of the popularity of conference calls is that many consumer products have been manufactured at reasonable prices which in turn has increased everyone's familiarity with the concept of conference calls. Of course many new companies have been formed as specialists in providing conference calls and they offer full turn key operations and complete service back-ups.

Conference calls can also be used for social interactions among groups of people sharing a common affinity. During the conference calls people can virtually roam aroung the electronic meeting place and communicate with different people of similar interests.

For more information on conference calling see the conference calling services section of TheFreeAdForum.com directory at: http://www.thefreeadforum.com/infowizards/CAT/Conference-Calling-Services_57_1.html

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Thursday, February 28, 2008

The Conference Call is Nothing But a Waste of Time!

Sometimes I wish I could go back to being a stressless stamp licker at my office, because my well earned promotion into junior management has me involved in some very wearing tasks, one of them being the introduction of the conference call.

Now, I can fully see the benefits of well organized conference calls, but everyone seems to think that what they have to say is more important than the next man (or woman), and as a consequence, these calls often end up sounding like barroom banter as all voices talks over one another. I actually lost the plot one Monday morning and told a dominant sales executive at our head office that god gave us 2 ears and only one mouth, so perhaps it was more important to listen than to speak. Well, you can just imaging how that went down.

We?ve since had training in conference calling and conference etiquette so we can have more productive and orderly meetings via this system. To be fair, the dreaded conference calls are nowhere near as bad as they were to begin with, but they still get a little overheated from time to time. I think the hardest job has to be that of the secretary, who diligently attempts to take the minutes of these meetings. Sometimes her face resembles a British bulldog chewing a feisty wasp as her pulsating ears endeavor to decipher the executive squabble.

Along with the success of our company comes the latest technology (not always for the better, I hasten to add!) and at last weeks conference meeting the company director announced we are to invest in a video conferencing system. Now this should be really interesting. Let the dog see the rabbit so to speak. I?m only guessing here, but I would imagine that when you can actually see the folks in conference, their behavior will improve drastically.

In my honest opinion, I think conference calls are a huge waste of time. A one on one meeting I can understand, and even a small group of 3 or 4 people would probably work, but when there?s 8 or 12 individuals spread around the country, as is the case with us, it?s nothing less than chaos. In fact, we probably waste more time than we save. Usually, after these meetings, most of us return to our desks and spend the rest of the morning sending emails back and forth as we try to make sense of the dialogue we?ve just had. Oh, the wonders of technology!

Gary Tooth is a proficient writer and webmaster for Modishphones dot com where he writes on issues such as the pre paid cell phone and cell phone plans. He also has many other related pieces on the site.

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How to Setup an Internet Conference Call

It seems with the invention of the internet, everything is changing. The way we send information has been changed dramatically. People use to write a letter, stick it in an envelope, place the stamp on it, and mail it away. Now that letter has been turned into an instant telegram, compliments of your computer and the internet. Photos that took an hour or 2 to get developed, can now be transfered to you computer, digitally enhanced, and then printed with high quality, in a matter of minutes. It is no surprise that conference calls that were done over the phone, can now be done online.

An internet conference call is done via your computer. Luckily for you, you do not need a college "how to setup an internet conference call" course. Then again, you can't jump right in and be a professional at it either. First you are going to need software that allows you to conduct a conference call over the internet. This part is not very hard considering that there are a number of companies that have software that let you host a conference call at little or no cost to you. The software you have setup will have a different overall view, and may be more complicated or less complicated then others.

Here is a basic example of creating a conference call on the Skype software.

  • Bring up the skype user window and find the tools area and click on it.
  • Find "Create Conference"
  • Click on it a new box will open.
  • A new box has just appeared, titled "Start a Skype Conference Call" Type in the topic of the Call, in the box.
  • Select up to 4 people who you wish to participate in the conference call.
  • After having them selected click the add button.
  • Once all names are listed in the "conference Participants" box click the start button. The participants will join in a few seconds.
  • Discuss what ever you need to during the call.
  • If finished press end call button.
  • Confirm that you want to end the call.
  • As you can see, it is quite simple to set a call up over the internet. During the call you can share information, files, video, and audio. Each program is different. Some may restrict the amount of information you send, while others may have no barriers on such things. It is true that these types of programs are similar to chat rooms and such, but they offer many more features and the ability to share sound and video. The best thing to do is try a few, before settling down with a specific type. Although you may be happy with your current internet conference call setup, one may be just around the corner that could be even better.

    Timothy Gorman is a successful Webmaster and publisher of BestConferenceCallingServices.com He provides more information on how to setup an internet conference call, plus video, audio and web conference calling specials that you can research in your pajamas on his website.

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    Wednesday, February 13, 2008

    Conference Call

    A conference is an arranged meeting, consultation or discussion. A conference call is a call wherein three or more parties interact simultaneously. Modes of communication not only include telephones, but also video and web communication. Conference calls are widely used by companies to facilitate meetings or to distribute information. It?s a cost-effective way to reduce travel expenses and stay connected to one?s counterparts all over the globe.

    There are two basic types of conferencing: MeetMe conferencing, in which each participant dials one number, and Ad Hoc conferencing, in which a moderator calls each participant. In recent times, conference calls have become very advanced and user-friendly. The conference call can be designed to allow the dialed party to talk during the call, or the call may be set up so that the called party can listen into the call but cannot speak.

    Conference calls connect people through a conference bridge, which is basically a server that acts like a telephone and can answer multiple calls at the same time. Companies using Voice over IP (VoIP) telephones can also host conference calls themselves if the VoIP software supports them.

    Businesses use conference calls the most. Banks and brokerages frequently use conference calls for the mass distribution of status reports. Conference calls are used by many businesses to facilitate communication between coworkers. Conference calls are also used to report quarterly results.

    Conference calls can also be used for entertainment or recreational purposes, such as the party line in which people can call in to a specified telephone number to talk to others and perhaps subsequently meet new people.

    Thus, conference calls not only help businesses network without any constraints, but are also cost-effective. Conference calling is now utilized regularly by millions of businesses for a variety of reasons. It?s made life easier by enabling meetings without the constraints of distance and time.

    Conference Call provides detailed information on Conference Call, Conference Call Services, Audio Conference Call, Conference Call Providers and more. Conference Call is affiliated with Cheap Conference Calling.

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    Thursday, January 10, 2008

    About Conference Call Basics

    The demand for companies to hold a conference call is on the rise. This increase in demand is largely due to the large number of employees who telecommute or work form home. Many companies also have staff at different locations and scheduling a regular meeting where everyone can be present is almost impossible. Holding a conferencing call is the perfect solution to this issue.

    There are many different methods used for holding a conference call. Of course, you could just have all of the people involved dial the number of the person chairing the meeting, but this can prove extremely expensive ? especially if attendees are in different areas of the country or even the world. The answer is to use a conferencing call service.

    Conference call services are extremely simple to use. You do not need a special phone to participate, although one with a speaker facility is far more comfortable for the arm! The organizer of the meeting contacts one of the conferencing call service providers and schedules the date and time of the meeting. All participants are then sent an invitation with a unique number that they can use to dial in to the meeting. It really is as simple as that. The hosting company is responsible for all of the technical work involved in bridging all of the attendees into one conference call flawlessly.

    The cost of this type of basic conferencing call has been reduced significantly and you may expect to pay $100 for a 5-person conference that lasts 30 minutes. If your company is going to hold a regular conference call, for weekly progress reports for example, then there are monthly flat rate services available. These can be as low as $30 per month. The added benefit of this service is that you are often allocated a toll-free number for your regular conferencing call ? reducing the cost further.

    The cheapest type of conferencing call is one that has been booked in advance. This gives the hosting company more time to set up the bridging service. However, the fluid nature of business today means that a conference call may be required at the last minute. There are a number of services that provide this immediate conferencing call service. The prices vary greatly, depending on the timing and number of attendees required.

    Most conferencing call requests are simply to have a number of participants able to connect into a meeting. There is usually no need for any operator assistance as the attendees dial in to the conference call and the rest is left to them. This works very well for the majority of audio conferencing, but there are certain occasions where additional services are required. This type of operator assisted conferencing call requires much higher fees. If a company is holding an important conference call with potential clients, for example, it may be in their best interests to have this additional help to ensure that the call goes smoothly, leaving the participants free to negotiate rather than worry about the phone call itself.

    John Furnem is a dot com veteran, specializing in human resources and work psychology he has written articles about stress management and business themes. John currently writes Conference Calls tips and advice articles.

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    Sunday, December 30, 2007

    How Teleconferencing Equipment Can Make Effective Conference Calls

    The basics of teleconferencing equipment

    Today's teleconferencing equipment looks like little alien spaceships that you place on top of the conference table. In fact, to be quite frank, they are quite sharp looking units with an appearance of "importance." They come equipped with up to date microphones and speakers. The majority of them have a three sided shape to them to better distribute the incoming and outgoing conversation. The different quality is noticeable in the speakers, the microphones, and the price of the unit. As an add-on feature, these units also have the option of a wireless microphone so that it is now feasible to walk on around the room and still be part of the conference.

    The sound quality is a very important issue when dealing with different units. Here's why, there is something called "half duplex." What that means is that when ever the microphone is activated the speaker will automatically shut off. All this allows for is a one-sided conversation that ends up being choppy at best. Let's say that you are having a conference regarding the new marketing strategy for your company. If anybody in the room makes a sound such as dropping a pen or even sneezing, the speaker will shut off and you will not hear what the other end is saying. You only hear bits and pieces like a poor quality child's toy. Most of today's tabletop teleconferencing units come as a standard full-duplex. But it does not hurt to be sure about that. With full duplex, it allows for a more natural face to face flow of conversation. Most units also come with built-in technology that prevents echoes with in the equipment.

    Although you think that the compatibility is common sense when it comes to just an analogue built in wall jack. 80% of the time, that is the case. The other 20% you will get units that have digital technology that does not come with that feature, but only as an add-on. You have to buy an adapter to plug into the regular phone lines. After you purchase the equipment, please do not overestimate testing the performance. Do this by having two or more people on either end of the conference call and have them share a natural conversation. Make sure each party speaks at the same time to simulate a live in person business meeting.

    Pricing for some small office units would range anywhere from $400-$600. For little more power and reach ability, you're looking at about $1000. For the fully automated high end top-of-the-line unit, expect to pay anywhere from $2000 plus adapters for the digital jack to the analog jack are anywhere from $100-$200.

    These units are perfect for two-way communication between two groups of people. They're also great for two-way communication between managers, directors, and higher ups to their subordinates. Unlike Web conferencing, you will not be able to share files or do online presentations. However, anything that you could talk about face-to-face in a conference room or over a cup of coffee, can be accomplished through teleconferencing equipment.

    Jason is the owner of Effective Conference Calls, the website that makes conferencing a sinch

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    Friday, December 14, 2007

    Benefits Of Conference Call Services To Today's Businesses

    Teleconference is the live exchange of information among persons and machines remote from one another but linked by a telecommunications system.

    The telecommunications systems now a days support the teleconferences by providing audio, video, and data services by one or more means, such as telephone, telegraph, teletype, radio, and television. Conference call services

    It was not so long ago when business people used travel far and wide to have half hour meeting with associates, colleagues or customers. The advances in technology has brought not only businesses but also ordinary users the benefits time saving. It is just easy to speak to one person over the telephone as with tens of people. In other words, the conference calling or just teleconferencing has made the world a truely smaller place.

    It wasn't until nineties when video and audio conferencing came on the scene. However, video conferencing required expensive equipment and line services to operate. Audio conferencing was also pricey as most companies offering the service were the carriers who could charge a lot for their elite service.

    In the late nineties audio conferencing companies began to emerge, making it more affordable for the small to medium sized business to take advantage of audio conferencing. However, many business owners still felt hampered by this type of communication. While audio conferencing did eliminate the need for excessive travel expenses, improved the sound quality of a multiple person conference and created a way that remote workers could stay in touch, there was still a missing link. That missing link was the ability to share documents or better yet, perform a live presentation with multiple conference participants.

    Thus a new trend was born called "web collaboration". This is usually performed combining a minimum of audio conferencing and web conferencing. By using this tool conference participants not only have a means of hearing all members of the conference but sharing in data applications at the same time. The other item that can be incorporated by many services is video conferencing along with the other two media (audio and data). This new business tool has been driven by a market where businesses are increasing their global presence plus entering into more business partnering and sub-contracting relationships. The other factor making web collaboration a reality is that bandwidth requirements are not as excessive as they were several years ago. Many audio/web conference users simply need a minimum 56K connection and a phone line to effectively use the collaborative conferencing services. If a video conference is desired there is no longer a need to set up special dedicated lines or purchase expensive monitor equipment. The users need a simple, inexpensive PC camera.

    There are many similarities to a worker's day that cross vertical markets. Day to day business functions of most office workers combine inter-personal communication (research, creating and absorbing information obtained) and personal interaction with other professionals (communications, collaboration, decision making). With the use of multi-media conferencing services allows those two types of functions to merge together. Using the various tools a worker can perform research and absorb information presented via video or web placement of documents while at the same time communicate and collaborate on action items and ultimately resolutions to projects. This collaboration assists in quick decision making, many times affecting the outcome of a project.

    In order to ensure that the technology is implemented properly, the choice of a service must best match not only a business's current needs but also provide flexibility to grow into the different types of services offered. Not to mention test the service for user-friendliness. If the service is not easy to use or flexible in its scheduling and media choices, then any hope for productivity gain is a mute point. A service should be chosen that combines audio, web and video services in one session, but also flexible enough that the business can elect to use only one of the media if desired and not be charged for the other options during that specific call. For instance, a business may not always need the web tool for a meeting where audio only would be sufficient. The log-in should provide quick access to all features, allowing a user to join via web or telephone interface. The service should also be flexible in its scheduling opportunities. Look for a service that allows users to call in and achieve space on an as needed basis. This will help with emergency meeting productivity allowing those crucial decisions to have the collaboration needed while at the same time maximizing the turn around of that needed action.

    Another benefit to using an off-site conferencing center for conducting audio conference call is the ability to archive meetings. Many times key committee or project members cannot be present. Instead of those participants simply getting a type written synopsis of the meeting in the minutes, they can listen in real-time to the entire meeting and view the presented material on the web at the same time. In 2003 44% of survey respondents stated that they planned on increasing their participation in web conferencing by 100% in the first 6 months. Other companies that had already made this a standard business practice were experiencing one month ROI from reduced travel, increased productivity and quicker decision making ability.

    Many business managers and owners do not see how the company they are serving can benefit from this type of service. Listed below are several examples of how companies have found success with this application: § Example 1: A Boston executive had a team of employees in New York. Before utilizing a conferencing service he was traveling to New York from Boston once a week. Now that the team is able to meet every week via the audio/web/video conference they have reduced that meeting to once a month. This eliminated approximately $2,000.00 per month. § A nationwide PR firm uses the technology to collaborate with their own in-house teams, but also to conduct client progress meetings during a marketing campaign. This allows them to have "face to face" contact with the client but eliminate the travel cost FOR THE CLIENT. The meetings are still productive because they can share files real-time. Each participant sees the product slick, new logo, or other applicable material and again decisions are made on the spot. They no longer have to wait for e-mail passes and yay's or nay's on an action item. § A business consulting firm uses this type of service to conduct mini seminars with prospective and current clients. These seminars are recorded for future viewing to allow those that miss out an opportunity to connect and learn at their own schedule.

    In short, business managers and owners need to be thinking outside of the box to attract, maintain and better serve their customers. Today, web conferencing is emerging as a feature-rich, cost-effective tool for many business applications. Each business should assess its' business practices to determine if multi-media conferencing can be used to increase productivity and make a positive impact on customer service and ultimately the bottom line in the current fiscal year.

    Dan Sherman publishes website that specialises in conference calling (http://www.intrinsicexpert.com). The free informational website specialises in teleconferencing, web-teleconferencing and other types of distance meetings. To learn more, visit http://www.intrinsicexpert.com.

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